- WHAT IS THE DIFFERENCE BETWEEN FOB, CIF AND C&F (CFR) PRICES?
FOB (Free on Board) price is the cost of a vehicle without any additional expenses, like insurance or freight. It is the most commonly displayed price.
C&F (Cost and Freight) price, also known as CFR, is the cost of the vehicle plus freight.
CIF (Cost Insurance and Freight) price is the cost of the vehicle plus insurance and freight.
*All vehicles on aajapancars.com are listed by FOB price. Once yousend an inquiry you will be asked to select its port of discharge.
- CAN I REQUEST VEHICLES NOT LISTED IN YOUR STOCK?
Yes, you can! With access to every car auction in Japan, we can certainly find the vehicle that fits your specifications. More than 80,000 vehicles are on auction every week.
- WHAT DOES "RESERVED" MEAN?
Our in-stock vehicles can have 3 different statuses: Available, Reserved or Sold (already sold but still in stock list). A vehicle is reserved when a customer has booked the car but has not yet paid. If a customer does not pay within 3 days of making a reservation, the vehicle will become available again.
- CAN I SEE THE VEHICLES PHYSICALLY?
Yes, if you are in Japan, you can physically inspect your vehicle. We would be happy to meet with you. Please do not hesitate to contact us.
- DO YOU PROVIDE SPARE KEYS?
Availability of spare keys depends on whether or not the vehicle’s previous owner provided them at time of auction. If you cannot find them in the vehicle’s glove compartment, then they have not been provided. Unfortunately, we aren’t able to help with spare keys. However, you can always contact a local professional to make spare keys after receiving your vehicle.
- WHY DO SOME STOCKS DON'T HAVE PICTURES?
Some auction houses don’t allow us to use their pictures. We have to wait until the vehicles are in our yard for our staff to take pictures of them. It usually takes 2-3 days for these pictures to be taken, but the pictures will always be uploaded.